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Diamond Affaire Privacy Policy
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Last Updated: July 1, 2025
This Privacy Policy explains how Diamond Affaire ("Company," "We," "Us," or "Our") collects, uses, discloses, and protects Your personal information when You visit or make a purchase from www.diamondaffaire.com (the "Website"). It also describes Your privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) and the EU General Data Protection Regulation (GDPR).
By using Our Website or services, You consent to the collection and use of information as described in this Privacy Policy.
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Information We Collect
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Personal Data
When You visit or place an order through Our Website, We may collect:
- Full name, email address, and phone number;
- Billing and shipping address, city, state, ZIP/postal code, and country;
- Order history and transaction details;
- Payment information (processed securely through third-party payment processors — We do not store full card details).
Usage Data
We automatically collect certain usage data when You access the Website, including:
- IP address, browser type and version, and device identifiers;
- Pages visited, time spent, and referring URLs;
- Cookie and tracking technology data (see Section 2.3).
Social Media Information
If You interact with Diamond Affaire via third-party platforms (Google, Instagram, Facebook, etc.), We may receive limited profile information such as Your name and email, subject to Your privacy settings on those platforms.
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How We Use Your Information
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We use Your personal information to:
- Process, fulfill, and communicate order and transaction details;
- Provide customer support and respond to inquiries;
- Send order updates, service notifications, and transactional communications;
- Send marketing communications where You have provided consent or where permitted by law;
- Improve Website functionality and user experience;
- Detect, prevent, and investigate fraud or security breaches;
- Comply with applicable legal obligations.
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Cookies & Tracking Technologies
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We use cookies and similar tracking technologies to enable Website functionality, analyze site performance, and improve user experience.
- Essential cookies: Required for core Website functionality. Cannot be disabled.
- Analytics cookies: Help Us understand how users interact with the Website.
- Marketing cookies: Used to deliver relevant advertising (only with Your consent).
For users in the EU, EEA, and UK, non-essential cookies are only placed after You provide consent via Our cookie consent banner. You may manage or withdraw cookie preferences at any time through Your browser settings. Note that disabling certain cookies may affect Website functionality.
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Legal Basis for Processing (GDPR)
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For users in the EU, EEA, or UK, We process Your personal data on the following legal bases:
- Performance of a contract: To fulfill orders and provide requested services;
- Legitimate interests: For fraud prevention, security, and service improvement;
- Your consent: For marketing communications and non-essential cookies;
- Legal obligation: To comply with applicable laws and regulations.
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Data Sharing & Disclosure
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We may share Your personal data with trusted third parties solely to fulfill the purposes described in this Policy, including:
- Payment processors (e.g., Stripe, PayPal) for secure transaction processing;
- Shipping and logistics partners for order delivery;
- Website hosting and technology service providers;
- Legal or regulatory authorities when required by law or to protect Our rights.
We do not sell, rent, or trade Your personal data. We do not share personal data for cross-context behavioral advertising without Your explicit consent.
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Data Retention
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We retain personal data only as long as necessary for the purposes described in this Policy:
- Order and transaction data: Retained as required for accounting, tax, and legal compliance;
- Customer support records: Retained until resolution and follow-up are complete;
- Marketing data: Retained until You unsubscribe or withdraw consent;
- Legal records: Retained as required by applicable law.
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Data Security
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We implement commercially reasonable technical and organizational measures to protect Your personal data, including secure servers, encrypted transactions (SSL/TLS), and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond Our reasonable control.
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Your Rights - United States (CCPA / CPRA)
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If You are a resident of California or another applicable U.S. state, You may have the following rights:
- Right to know what personal data We collect, use, and share;
- Right to access a copy of Your personal data;
- Right to request deletion of Your personal data (subject to certain exceptions);
- Right to correct inaccurate personal information;
- Right to opt out of the sale or sharing of personal data;
- Right to limit the use of sensitive personal data;
- Right to non-discrimination for exercising Your privacy rights.
To exercise any of these rights, contact Us at thediamondaffaire@gmail.com. We will respond within the timeframes required by applicable law (generally 45 days).
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Your Rights - EU / EEA /UK (GDPR)
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If You are located in the EU, EEA, or UK, You have the right to:
- Access Your personal data;
- Rectify inaccurate or incomplete data;
- Request erasure of Your data ("right to be forgotten");
- Restrict or object to processing of Your data;
- Data portability (receive Your data in a structured, machine-readable format);
- Withdraw consent at any time without affecting prior processing;
- Lodge a complaint with Your local Data Protection Authority (DPA).
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International Data Transfers
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Your personal data may be transferred to and processed in countries outside Your country of residence, including the United States. Where required, We rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.
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Email Marketing (CAN-SPAM Compliance)
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We comply with the CAN-SPAM Act. If You receive marketing communications from Us, You may opt out at any time by clicking the "unsubscribe" link in any email. We will process Your opt-out request promptly. Please note that transactional and order-related emails will continue to be sent regardless of opt-out preferences.
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Children's Privacy (COPPA)
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Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If We become aware that We have inadvertently collected personal data from a child under 13, We will promptly delete it. If You believe We may have such data, please contact Us immediately.
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Changes to this Privacy Policy
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We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes Your acceptance of the updated Policy. For material changes, We will notify You by email or a prominent notice on Our Website.
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Contact - Data Controller
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Diamond Affaire — Data Controller
Email: thediamondaffaire@gmail.com
Website: www.diamondaffaire.com/pages/contact
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